Atelier Shinji Ginza provides service to our customers based on the following terms & conditions. By purchasing goods from AtelierShinji.com (comprising the brands Amamika, Shinji and Shinji Classic), you are consenting to this agreement.

Privacy

Atelier Shinji Ginza are fully committed to protecting the privacy of our site visitors and customers. Please read out Privacy Policy carefully. Thank you for your understanding.

Account & Password

In the use of this website, please be sure to maintain full confidentiality of your account and password. Account and password protection is the responsibility of the customer.

The contract

By placing an order at Ateliershinji.com, the contract of purchase has been signed by the customer. The availability of the item/s will be checked immediately after an order has been placed. Once an order has been placed, Atelier Shinji Ginza will either dispatch the item/s, or send an email regarding shipping. Please understand that due to the handmade nature of our items, cancellations cannot be accepted.

Return for exchange

All Atelier Shinji Ginza items are handmade and we take pride in our quality control. Every effort will be taken to ensure that the item/s are in optimum condition when they are shipped, however if the item/s are damaged in transit or if there are any defects, please contact us within 3 days of delivery for an immediate exchange.

For repairs and additional care, please go to the Repairs and Returns, and Jewelry Care Guide sections.

Due to the one-by-one handmade nature of our pieces, Atelier Shinji Ginza cannot accept returns, exchanges or cancellation for items due to a change of mind. Thank you or your understanding.

Copyright

All contents on this website including images, texts, logo marks, etc. are intellectual property of Atelier Shinji Ginza and are protected by copyright laws of Japan. Reproduction of any part of this website without permission is prohibited.

Contact us

If you have any question or feedback regarding our terms and conditions, please contact us.
Email: hello@ateliershinji.com
Tel: +81-(0)3-5565-5950

Company Address

Atelier Shinji Co., Ltd.
5-13-11 Ginza, Chuo-ku
Tokyo 104-0061
Japan